&noscript=1 /> Return Policy - Just Franky
  • Jewellery without personalization shipped within 48 hours
  • Express delivery possible
  • Handmade in the Netherlands from 14 karat pure gold

    Return Policy

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      Return Policy

      All our jewelry is made especially by hand for you, so it is not possible for most jewelry to be returned. We indicate for each piece of jewelry whether or not you can return it. Products that are not personalized and may be returned, can be returned within 14 days of receipt. Send an e-mail to: [email protected] and you will receive a return form from us. We accept returns within 14 days.

      Note: Returns are at your own expense. Tips for returns: The package must be provided with a fully completed return form. We cannot exchange or return your items without a return form. When exchanging or returning, we advise you to keep the track & trace code until you have received an email from us that your return has arrived. The jewelry must be unworn.

      After receipt and approval, the paid amount will be refunded within 5 working days. You will receive a credit note by e-mail. Do you have questions about your return? Send an email to [email protected]


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