&noscript=1 /> Frequently Asked Questions - Just Franky
  • Jewellery without personalization shipped within 48 hours
  • Express delivery possible
  • Handmade in the Netherlands from 14 karat pure gold

    Frequently Asked Questions

      Our Story

      Frequently Asked Questions

      1. Which payment methods does Just Franky accept?

      2. Can I change my order?

      3. Can I add another letter, symbol or diamond to my Capital necklace later?

      4. What is the delivery time of my jewelry?

      5. Can I return my order?

      6. My satin bracelet needs to be replaced, what now?

      7. What if I need my order faster than the stated delivery time?

      8. Can I have my jewelry engraved at a later time, add an extra engraving, or remove an engraving?

      9. How do I supply my own design or handwriting for engraving in my chosen jewellery?

      10. Can I have my jewelry engraved on both sides?

      11. What is the best way to submit a fingerprint?

      12. My jewelry is broken, what should I do?


      Forgot your password?

      • All your orders and returns in one place
      • The ordering process is even faster
      • Your shopping cart stored, always and everywhere